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teros's avatar
teros
Helper I
9 years ago
Solved

Cannot log into Azure through on-premises data gateway

I just installed the on-premises data gateway, and as part of configuration, it wants me to connect to Azure; but when I try to log in, I keep getting a "We don't recognize this User ID or password" ...
Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    teros,

    What account do you use to sign in Power BI Service(app.powerbi.com)? If you can successfully log in Power BI Service, use the same account to sign in Azure as shown in the screenshot below during the process of installing Power BI gateway.

     

    Regards,
    Lydia Zhang

Anonymous's avatar
Anonymous
Not applicable
9 years ago

teros,

What account do you use to sign in Power BI Service(app.powerbi.com)? If you can successfully log in Power BI Service, use the same account to sign in Azure as shown in the screenshot below during the process of installing Power BI gateway.

 

Regards,
Lydia Zhang

teros's avatar
teros
Helper I
9 years ago

Lydia -

 

You hit the nail right on the head -- that was my exact problem. While I had signed up for Azure, I hadn't yet signed up for Power BI. As soon as did that, I was able to finish configuring the Data Gateway.

 

Thanks!!