Cannot connect Xero or QuickBooks

[SpencJ]

Everytime I try and connect Xero or QuickBooks, it doesn't work. I get to the page, on both Xero and Quickbooks, to choose the company and press ok. It is then supposed to redirect me back to Business Intelligence, but everytime it comes up with page cannot be reached. I got Xero to work the first time, but haven't been able to since.

I have already cleared the cache and cookies, but that hasn't helped.

[SpencJ · Accepted solution]

I have figured out the problem now. For some reason the redirection page has two http:// at the start of the address, so I have had to delete the second one and copy and paste it into a new window.