Forum Discussion

vejas's avatar
vejas
Helper I
8 years ago
Solved

Can't manage gateway

I can not access data gateways. I have installed data gateway (personal mode), network status shows connected. On Power BI settings/datasets/gateway connection shows - online, but when i try to click Manage Gateways - i'm getting message - You don't have any data gateways ?

Need Help
  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    8 years ago

    Hi vejas,

     

    In Power BI, Manage Gateways is aimed for on-premise data gateway instead of the on-premise data gateway (personal mode). You can see it here. 

     

    If you want to use Manage Gateways, please install the on-premise data gateway firstly. 

     

     

    Best Regards,
    Qiuyun Yu

1 Reply

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    8 years ago

    Hi vejas,

     

    In Power BI, Manage Gateways is aimed for on-premise data gateway instead of the on-premise data gateway (personal mode). You can see it here. 

     

    If you want to use Manage Gateways, please install the on-premise data gateway firstly. 

     

     

    Best Regards,
    Qiuyun Yu