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vejas
Helper I
Helper I

Can't manage gateway

‎10-26-2017 06:15 AM

I can not access data gateways. I have installed data gateway (personal mode), network status shows connected. On Power BI settings/datasets/gateway connection shows - online, but when i try to click Manage Gateways - i'm getting message - You don't have any data gateways ?

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v-qiuyu-msft
Community Support
Community Support

‎10-26-2017 10:51 PM

Hi @vejas,

 

In Power BI, Manage Gateways is aimed for on-premise data gateway instead of the on-premise data gateway (personal mode). You can see it here. 

 

If you want to use Manage Gateways, please install the on-premise data gateway firstly. 

 

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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v-qiuyu-msft
Community Support
Community Support

‎10-26-2017 10:51 PM

Hi @vejas,

 

In Power BI, Manage Gateways is aimed for on-premise data gateway instead of the on-premise data gateway (personal mode). You can see it here. 

 

If you want to use Manage Gateways, please install the on-premise data gateway firstly. 

 

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Message 2 of 2
1,406 Views
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