Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
ells
Helper II
Helper II

CRM Content pack

Currently trying to connect to CRM online. The closest I can get is through PowerBI.com. I have gone through get services and used the Dynamics CRM Content pack. I have then put in the url and used OAuth2 as authentication. Then put in the matching details to my power BI login. This seems to be accepted and the content pack starts to load but thats when it all goes wrong. The sale Manager dashboard shows loading but then the report fails to publish and the data set fails to publish.

 

Do I need to do anything within CRM to ensure I can access the system and data through OData.

 

Thanks

M

 

6 REPLIES 6
Seth_C_Bauer
Community Champion
Community Champion

We are experiancing this same issue. Still an open problem on our end as well. The only thing that has worked is selectively pulling things into PBI Desktop and publishing from there.


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG

Thats not good. I am trying to connect to CRM online and the content pack was one of my options and currently all of the others are failing to work. Tried Power Query and Desktop designer and neither are working as expected.

 

Not looking good at all.

 

E

TPalmer
Microsoft Employee
Microsoft Employee

The content pack is built ontop of the same path as the Desktop/Power Query CRM Online connector. While the out-of-box content may not work for everyone due to the data size or the permissions required to connect to it, the Desktop/Power Query path should work as it will only show what you have access to. What types of issues are you seeing there?

The CRM content pack worked like a champ for me and also all of the other methods to connect to the OData feed from CRM Online. Seems like a case of either it is going to work or not. I didn't do anything special, just entered the credentials I normally use to logon to CRM Online directly. Obviously, try that directly against CRM Online and make sure you can logon and see things. I do have pretty much "god" access to the CRM Online environment so perhaps it is a specific role setting. Give yourself every role and see if that fixes it.

 

This article might help as well but probably only once you can connect to the OData feed:

 

Whoops, posted the wrong link originally:

https://www.linkedin.com/pulse/building-ultimate-microsoft-crm-dashboard-under-hour-greg-deckler?trk...

 

 

 

 



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
DAX For Humans

DAX is easy, CALCULATE makes DAX hard...

Thanks guys. The content pack is still failing. I can now connect through Power Query and POwer BI Desktop designer. Would like to get the content pack up and running. Will double check permissions as I can not see some data when connected through Power BI Desktop designer even though I can see the tables.

 

Cheers

Mark

I can get the content pack to load fine in the Power BI app but I'd love to see it in the Desktop or Power Query so I could add fields.  It's great for some out of the box but there's no customizations (unless I'm missing something)

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.