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wonga's avatar
wonga
Icon for Continued Contributor rankContinued Contributor
10 years ago

Best Practices for Upgrading/Updating Gateways

Hello all,   What is the recommended upgrade process for gateways? Do I install the newest update over the current installation or uninstall the current one and install the new one?   If the lat...
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dimazaid's avatar
dimazaid
Icon for Microsoft Employee rankMicrosoft Employee
10 years ago

Hi!
You don't have to uninstall the current gateway, installing the latest version will upgrade your current gateway to the latest.
In case the installation or configuration fails, you can use the "Recovery Key" you entered the first time you installed the gateway and this will recover all your data sources + credentials so you don't have to worry about migrating them.

  • MyraMa's avatar
    MyraMa
    Icon for Advocate II rankAdvocate II
    9 years ago

     

    But it still asks me to uninstall the current one. And the current one is installed by previous developer. He has left and didn't leave any recovery key information...

    If I uninstall the current one and reinstall the new one, it will wipe up all the previous configuration?

     

    Thank you

    Myra

    • jonculp85's avatar
      jonculp85
      Frequent Visitor
      8 years ago

      What did you end up doing? :-(

      • MyraMa's avatar
        MyraMa
        Icon for Advocate II rankAdvocate II
        8 years ago

        jonculp85 I uninstalled the previous gateway and reintalled a new one. :(