Forum Discussion

wonga's avatar
wonga
Continued Contributor
10 years ago

Best Practices for Upgrading/Updating Gateways

Hello all,   What is the recommended upgrade process for gateways? Do I install the newest update over the current installation or uninstall the current one and install the new one?   If the lat...
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MyraMa's avatar
MyraMa
Advocate II
8 years ago

jonculp85 I uninstalled the previous gateway and reintalled a new one. :(

AnotherUsername's avatar
AnotherUsername
Frequent Visitor
8 years ago

Yes well did that today as half my connections seemed to start failing for no reason.

Issue 1: I did not back up the config files in the Program Files folder - we're using custom proxy settings but I did have the details

Issue 2: The new gateway doesn't work with the proxy settings. I'm going to create a post with details - this is so frustrating as I've got users dependent on this service and there is no consistent working experience. This will be escalated to Microsoft

  • malonso's avatar
    malonso
    Advocate I
    8 years ago

    Any news regarding this? I've updated to the latest version and it seems its not working anymore.

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Is there any update on this? I need to update my gateway and I fear the same issue happening in my environment. I too have many connection running in the current gateways