Forum Discussion
Autotask Data Warehouse Integration
Casey_Harless AutoTask won't be able to assist you, as you will need to build a Tabular model and deploy it to an SSAS (SQL Server Analysis Services) instance in your domain. The AS Connector then points at that SSAS instance.
If you are trying to use the connector - you will need to leverage the additional technologies Visual Studio (SQL Server Data Tools) and have a SQL SSAS instance.
I have been unable to direct connect to AutoTask from Power BI Desktop, so I had to pull the data I wanted into my own database using SSIS (Sql Server Integration Services - also a Visual Studio thing). I did this also so that I can leverage other company information as well. Then I built a tabular model, and deployed to my SSAS instance. Then I connected the AS Connector to my SSAS instance.
That is alot of info, so feel free to ask questions.
TLDR; You can't just hook up the AS Connector to AutoTask. It's not a model, and not in your domain.
HaydenRMarcDoran Due to having to whitelist IPs to Autotask we don't directly hit it with Power BI, because that just adds to the headache. We used an SSIS process to ingest the information we wanted out of Autotask and imported it to a local SQL DB. Then we connect to that from Power BI. The frequency doesn't matter because the Autotask warehouse is only updated 1x per day anyway.
So, my recommendation is to extract it from Autotask and push it to a database that you own. Then you won't have any issues trying to directly connect.
thanks a lot Seth