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SteveCarter1's avatar
SteveCarter1
Advocate II
5 years ago
Solved

Anyone using Power BI to pull 8x8 CRM data?

Can't find much in the way of Power BI use. I'm looking at 8x8 developer api guides for case and contact management. 8x8 Case and Contact Management API - 8x8 Support They provide an example but ca...
Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    SteveCarter1 

    Very small topic, I have not seen any thing related to 8x8 with power bi. Is it possible to get help from the 8x8 support?

     

     

    Paul Zheng

Tariqaliqau's avatar
Tariqaliqau
Frequent Visitor
3 years ago

Hello everyone,

 

Also struggling with same,anyone please share helping material.

Thanks

  • SteveCarter1's avatar
    SteveCarter1
    Advocate II
    3 years ago

    The material I posted previously in this thread is what I have.

     

    I too would welcome any further insights or improvements from anyone else in the community.

     

    In particular in automating a way to pull back the most recent X VCC records as opposed to having a paramatised starting record number and also automating pulling CRM response data.

     

    • pthapa's avatar
      pthapa
      Post Patron
      2 years ago

      I am interested in what you have built on this matter, please send me the details at [email protected]

      thanks,

      PT

  • pthapa's avatar
    pthapa
    Post Patron
    2 years ago

    I have created the email subscriptions of the 8x8 dashboard and then with power automate; I have the file uploaded in sharePoint folder. From sharePoint folder source, connect the data to PBI. This worked for me. 

    Let me know if you need further assistance. 

    If this works for you, please marked as Solutions. 

    Thanks,

    PT