Forum Discussion
gigi_c
2 years agoFrequent Visitor
UserAuth error for running notebooks in Data Pipelines
Hi, I have been running few notebooks in my pipeline for a few months, but from last wednesday, I started receiving the following errors: Failed to get UserAuth access token. The error message ...
- Anonymous2 years ago
Hi gigi_c
You see the error message "Couldn't get the UserAuth access token. Error message 5000: Internal error occurred "usually indicates that there is a problem with the authentication service.
You can try the following:
Ensure that there are no ongoing service outages or issues with the authentication service.
Sometimes, cached credentials can cause problems.Try to clear the cached credentials and re-authenticate.
Regards,
Nono Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
YevgenyM
Advocate IV
2 months agoHow to clear the cached credentials?