Forum Discussion
Can not Sign-In Outlook 365 activity
Hi all,
I’m facing a sign-in issue with the "Office Outlook 365" activity when trying to edit the email format in this activity.
No pop-up appears to select the account for sign-in
and the status remains stuck on Pending...
Although I successfully saved this pipeline and configured the email format about 2 weeks ago, today when I tried to review and reconfigure this activity, the account I previously used to sign in was logged out, requiring me to sign in again. However, the sign-in pop-up does not appear.
When I test with a different Fabric tenant account and workspace, the sign-in pop-up works normally.
I have also checked the workspace capacity, and there doesn’t seem to be any abnormality.
Could you please help me investigate this issue?
Thanks,
Lukas
Thank you for your help
I do all things: clear cache, allow pop-up, use other browser, use private mode,....
But now, the bug fixed itself for no reason and pop-up appeared 😄 . But I still need re-sign-in whenever I need to edit this activity.
Thank you
11 Replies
- Lukas_Ng
Advocate I
I have tried many browsers: from brave to firefox and edge. also clear my browser cache. But the issue is still there. I think the problem is the account that I used.
There is an automatically created JSON config in this account for Outlook activity.
But when testing Outlook 365 activity with other account/ tenant is not the same like this.
- vivien57
Super User
That's strange... Especially if the problem only occurs for one Workspace...
If it helps, here is the JSON code I have for the Outlook task
- smeetsh
Continued Contributor
I have had simialr experiences, using firefox, I often need to click it twice, sometimes I have to refresh the browser completely, which is annoying
- jfernandes27Regular Visitor
I have similar issue where the sign-in pop up does not display when I add a new activity to an existing pipeline. The pop up shows when I edit an existing Outlook activity however. I found if I edit the Jason code for the Outlook activity (e.g. edit the activity name) and then click on the sign-in button I get the pop-up. I have restarted, cleared cache, signed out and the error persists.