Forum Discussion

mphillips's avatar
mphillips
Regular Visitor
8 years ago

usage metrics on mobile

I am receiving a few reports from users who are using the app to view reports and dashboards, however, they are not showing up in our usage reporting.  Does PowerBI count the use from mobile devices?...
yarivm's avatar
yarivm
Icon for Power BI Team rankPower BI Team
8 years ago

Hi

Thanks for your report

We are not aware of any mobile-related issue in usage metrics.

 

By design, usage of dashboards/reports through any Power BI native app will show up under “Mobile” slicer. Usage through web browser, regardless of platform, will show up under “Web.”

 

Can you send us more details including screenshot to our support mail: [email protected]

 

Thanks

Yariv