Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric Certified for FREE during Fabric Data Days. Don't miss your chance! Request now

Reply
gusly
Helper II
Helper II

"Can't load JS" error in iOS app

On two different iPads I've started to get an error when loading reports, saying "Can't load JS", and the reports won't show. This happened using version 5.0 the Power BI app. I haven't found any method to solve the issue, except for completely re-installing the app.

Is this a known issue and, if so, what can I do to solve it?

4 REPLIES 4
Khristian
Resolver I
Resolver I

I have the same problem, could you fixed it?
RomiK
Microsoft Employee
Microsoft Employee

 

Hi thank you for reporting this!

In order to better investigate we will need a few follow ups:

 

1.Is this a regression from previous app version?  were you able to open these reports before?

2. Can you share a screenshots of the slides that won't render so we'd know which visuals are being used?

 

1. Yes, they were possible to open before.

2. Sorry, but I don't have any iPad in that state anymore and I'm not able to replicate it. It happened to all reports I had available and I'm using lots of different visuals. 

RomiK
Microsoft Employee
Microsoft Employee

Hi,

I am not sure i understand correctly, do you say you don't have an iPad or you have one but the issue is not replicating?

Helpful resources

Announcements
Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

October Power BI Update Carousel

Power BI Monthly Update - October 2025

Check out the October 2025 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors
Top Kudoed Authors