net::ERR_NAME_NOT_RESOLVED

[ryan_g]

I published a report to Power BI Pro then tried accessing it on my android app and got the following:

Uninstalled and reinstalled which did not resolve the issue.

Other Details:

Samsung A51
Android 10
Power BI App version: 2.2.201118.2122567

Any assistance will be appreciated.

[v-shex-msft]

HI @ryan_g,

Maybe you can take a look at the following link which mentioned the similar error message if it helps:

“ERR_NAME_NOT_RESOLVED”: how to fix this DNS error in the Google Chrome browser 

Regards,

Xiaoxin Sheng

[ryan_g]

If i go to my device wifi settings and change dns from the original to google the reports on the app loads successfully.

Not sure why this was necessary.