Forum Discussion

crodrigo77's avatar
crodrigo77
New Member
9 years ago
Solved

iOS QR-Code Scan doesn't work on PowerBI

I have the newest version. tried on iphone 6 and 5c and latest version of the app. Seeing the white screen when trying to scan.

  • erezone's avatar
    erezone
    9 years ago

    We've just released version 12.6 that includes a fix for the QR scanner.

    Please update the version using the App Store.

3 Replies

  • erezone's avatar
    erezone
    Microsoft Employee
    9 years ago

    We've just released version 12.6 that includes a fix for the QR scanner.

    Please update the version using the App Store.

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi crodrigo77,

     

    I test on iphone 6s with the power bi mobile V12.4, it works well. I'd like to suggest you check the permission setting of power bi first.(you can find it at Settings -> Privacy -> Camera)


    Regards,

    Xiaoxin Sheng

  • erezone's avatar
    erezone
    Microsoft Employee
    9 years ago

    Hi.

     

    I'm Erez, a software engineer working with the Microsoft Power BI for iOS team.

    We're aware of the white screen problem during QR scanning and actively working on solving the issue.

     

    Sorry for the inconvenience.

    We'll release an update with a fix soon.

     

    Thanks,

    Erez.