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Anonymous
Not applicable

can't display the visual MOBILE LAYOUT

‎01-26-2023 07:02 AM

Hello guys,

 

I tried to change my report to phone layout.

However, when I click the Phone Layout button, some of my visuals won't load and say "Unable to display visual".
Despite all this, when published, the data loads, but without the possibility of making the visual formatting that would be necessary

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Message 1 of 6
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Greg_Deckler
Super User
Super User

‎01-26-2023 07:06 AM

@Anonymous What does the See details say? Are these custom visuals?



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Message 5 of 6
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Anonymous
Not applicable
In response to Greg_Deckler

‎01-26-2023 07:41 AM

It's not possible to click on view details whe I'm in mobile layout, but I'm using a simple card.  

Message 6 of 6
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Anonymous
Not applicable

‎01-26-2023 07:03 AM

Captura de tela 2023-01-26 115257.png

Message 2 of 6
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mshenhav
Power BI Team
Power BI Team
In response to Anonymous

‎01-26-2023 07:16 AM

Hey @Anonymous ,

 

What is the type of the visuals that do not load? Can you please provide their excat name?

In addition, can you please

1) share Power BI desktop version you are using?

2) share a screen capture of the report from your mobile device with the visuals loaded?

 

Thanks, Maya

Message 3 of 6
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Anonymous
Not applicable
In response to mshenhav

‎01-26-2023 07:38 AM


Hi @mshenhav, 

The visuals I used was the card.
The version I'm using is Version: 2.112.1161.0 64-bit (Dec 2022).
And the report loaded from my device is this:
WhatsApp Image 2023-01-26 at 12.34.38.jpeg

Message 4 of 6
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