Forum Discussion

RicAllen's avatar
RicAllen
New Member
9 years ago
Solved

Unable to render mobile reports in Power BI Android or iOS app that work fine.

My organization uses the new mobile reports. These work fine from the web portal and use to work fine in the Power BI ios and android application.   Now all of a sudden they spin forever and never ...
  • yitzhak's avatar
    yitzhak
    9 years ago

    Happy that we could help here. Thanks for helping use troubleshooting this issue!

    We would add this to our documentation.

vrocca's avatar
vrocca
Advocate IV
9 years ago

Any updates on this issue? I was able to get report access for "SimulatedTable" but not for reports with data sources/sets. The reports render fine in iOS.

RomiK's avatar
RomiK
Microsoft Employee
9 years ago

Hi vrocca

We have recently released and update to the store that we believe fixes this issue.

Please update your app and let us know if the problem reoccurs .

Thanks!

 

  • vrocca's avatar
    vrocca
    Advocate IV
    9 years ago

    Hi RomiK - we are still experiencing the same issue.

    • yitzhak's avatar
      yitzhak
      Microsoft Employee
      9 years ago

      Taking offline with Victor

  • RowanW's avatar
    RowanW
    Regular Visitor
    9 years ago
    RomiK wrote:

    Hi vrocca

    We have recently released and update to the store that we believe fixes this issue.

    Please update your app and let us know if the problem reoccurs .

    Thanks!

     

    That update fixed our issue :) We had to remove the reference to the Reporting server and re-add it though (it wasn't refreshing). After that it worked fine.

    • kompas_ua's avatar
      kompas_ua
      Advocate I
      9 years ago

      Hi RomiK,

       

      I uninstalled Power BI on my Android, and installed it again, but facing the same error - An error has occured, please try again.

       

      Only based on SimulatedTable mobile reports work.

       

      BR, Sergey

       

       

      • kompas_ua's avatar
        kompas_ua
        Advocate I
        9 years ago

        Hi RomiK,

         

        Yesterday I updated my iPad and reinstalled Power BI on it, and now I'm experiencing the same error on the iPad (iOS ver.10.1.1).

         

        BR, Sergey