Forum Discussion

RicAllen's avatar
RicAllen
New Member
9 years ago
Solved

Unable to render mobile reports in Power BI Android or iOS app that work fine.

My organization uses the new mobile reports. These work fine from the web portal and use to work fine in the Power BI ios and android application.   Now all of a sudden they spin forever and never ...
  • yitzhak's avatar
    yitzhak
    9 years ago

    Happy that we could help here. Thanks for helping use troubleshooting this issue!

    We would add this to our documentation.

jtwilliams's avatar
jtwilliams
New Member
9 years ago

We are having the same problem. The sample reports work just fine. Reports that just use the "SimulatedTable" don't have a problem. But any reports that connect using an data sources and datasets we have created don't work. 

vrocca's avatar
vrocca
Icon for Advocate IV rankAdvocate IV
9 years ago

Any updates on this issue? I was able to get report access for "SimulatedTable" but not for reports with data sources/sets. The reports render fine in iOS.

  • RomiK's avatar
    RomiK
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Hi vrocca

    We have recently released and update to the store that we believe fixes this issue.

    Please update your app and let us know if the problem reoccurs .

    Thanks!

     

    • vrocca's avatar
      vrocca
      Icon for Advocate IV rankAdvocate IV
      9 years ago

      Hi RomiK - we are still experiencing the same issue.

      • yitzhak's avatar
        yitzhak
        Icon for Microsoft Employee rankMicrosoft Employee
        9 years ago

        Taking offline with Victor

    • RowanW's avatar
      RowanW
      Regular Visitor
      9 years ago
      RomiK wrote:

      Hi vrocca

      We have recently released and update to the store that we believe fixes this issue.

      Please update your app and let us know if the problem reoccurs .

      Thanks!

       

      That update fixed our issue :) We had to remove the reference to the Reporting server and re-add it though (it wasn't refreshing). After that it worked fine.

      • kompas_ua's avatar
        kompas_ua
        Icon for Advocate I rankAdvocate I
        9 years ago

        Hi RomiK,

         

        I uninstalled Power BI on my Android, and installed it again, but facing the same error - An error has occured, please try again.

         

        Only based on SimulatedTable mobile reports work.

         

        BR, Sergey

         

         

  • kompas_ua's avatar
    kompas_ua
    Icon for Advocate I rankAdvocate I
    9 years ago

    Hi Everyone,

     

    We have the same situation: mobile reports work on iOS, but don't work on Android. And no workaround at all, just to buy an iPhone =)

     

    BR, Sergey