Forum Discussion

RicAllen's avatar
RicAllen
New Member
9 years ago
Solved

Unable to render mobile reports in Power BI Android or iOS app that work fine.

My organization uses the new mobile reports. These work fine from the web portal and use to work fine in the Power BI ios and android application.   Now all of a sudden they spin forever and never ...
  • yitzhak's avatar
    yitzhak
    9 years ago

    Happy that we could help here. Thanks for helping use troubleshooting this issue!

    We would add this to our documentation.

hmhasbini's avatar
hmhasbini
Frequent Visitor
9 years ago

I found out that my problem that I was copying developed reports from the development server to production server using drillingthrough reports in a sub-folder. The sub-folder names did not match in case, e..g. I had "subreports" on dev and "Subreports" in production !!

Even though reports were loading fine inside browsers, the PoweBI apps (Windows, iOS, and Andoird) were failing apparently because their references to drillthrough reports are case-sensitive.

I was only testing reports on production server from these mobile devices.

 

I hope this helps.

RowanW's avatar
RowanW
Regular Visitor
9 years ago

I have the exact same problem. Both iOS and Windows app work fine, but whenever we're opening a SSRS mobile report in the Android Power BI app it says "An error has occurred, please try again later".