Forum Discussion
Unable to render mobile reports in Power BI Android or iOS app that work fine.
Happy that we could help here. Thanks for helping use troubleshooting this issue!
We would add this to our documentation.
Sorry for the inconvenience. Are you referring to SSRS mobile reports?
Any specific data set? locale? What version are you using?
Yes SSRS Mobile Reports.
The data sets are hosted on the same sql instance (N/A US exterprise x64 2016 - v13.0.1601.5) as reporting services and are simple stored procedures. Nothing fancy.
The Power BI apps are the latest version from both the iOS and Android app store.
The SSRS web portal still runs fine but not a single report works through the app on any mobile platform. I really liked having our users using the Power BI app for simplicity.
I've tried creating brand new mobile reports from scratch. If I create a mock-up with no data connections this renders fine in the Power BI app. However if I pump even the smallest amount of data to it from a stored procedure the mobile reports no longer function in the app.
Thanks, checking the issue
I really appreciate your help.
I am facing similar issues on Android on iOS. The SSRS 2016 reports are simple and open from the mobile browsers but when loaded from the latest version of the Power BI app they raise an error after a couple of seconds from showing the spinner.
I also noticed that drill through to another sub report when clicking on a chart series does not always respond.
Hi,
Some more questions to help us figure out what's wrong:
1. Since when did you start seeing the problem?
2. What's your SSRS 2016 and mobile report publisher versions? Did you install any updates for these products lately?
3. What's your Android OS version? Are you able to see the reports if you try to access the portal using your phone's browser?
4. Are you passing any parameters to your datasets? Do you see the problem repro on all datasets? (e.g. can you try defining a dataset that does a simple SQL query instead of running a stored procedure?)
5. If you create a KPI using the same stored procedure? Does the KPI show ok?
6. What type of authentication are you using?
Thanks,
-David
Hi DeBahat
I am also facing the same problem of mobile reports not rendering in android mobile app. They keep saying an error has ocured, try again letter. My response to your questions above as as follows:
1. I started seeing the error today.
2. SQL server Version 13.0.1601.5, Mobile reports publisher Build 1.0.3895.0 and no updates have been done.
3. My android version is 4.4.2 and yes, I am able to veiw the reports using my phone browser
4. I am not passing any parameters to my datasets, they are just simple select queries
5. Yes, the KPI's are showing fine using both the mobile app and the browser
6. For authentication I am using RSWindowsNTLM
I hope to here from you soon
Regards
Tafadzwa
Hi DeBahat
I am also facing the same problem of mobile reports not rendering in android mobile app. They keep saying an error has ocured, try again letter. My response to your questions above as as follows:
1. I started seeing the error today.
2. SQL server Version 13.0.1601.5, Mobile reports publisher Build 1.0.3895.0 and no updates have been done.
3. My android version is 4.4.2 and yes, I am able to veiw the reports using my phone browser
4. I am not passing any parameters to my datasets, they are just simple select queries
5. Yes, the KPI's are showing fine using both the mobile app and the browser
6. For authentication I am using RSWindowsNTLM
I hope to here from you soon
Regards
Tafadzwa
