Some dashboards aren't working after update V31.2 in Ipad Air 5th Gen (IOS 17.5.1)

[Chipsnump]

Hi team, 

please help, we just updated the latest verison 31.2 yesterday, apparently some dashboards couldn't show anything as per below while others are working normally

[mshenhav · Accepted solution]

Hey @Chipsnump,

Thank you for reporting this. 

We are releasing a fix that should arrive to the store soon. Please look for version 31.3 in the app store in the coming days.

Can you please reply back and let us know if the devices with the issue are managed by Intune?

Thanks and we apologize for the inconvenient, Maya

[mshenhav · Accepted solution]

Hey @Chipsnump,

Thank you for reporting this. 

We are releasing a fix that should arrive to the store soon. Please look for version 31.3 in the app store in the coming days.

Can you please reply back and let us know if the devices with the issue are managed by Intune?

Thanks and we apologize for the inconvenient, Maya

[Chipsnump]

hi Maya,

thank you for your prompt reply, we are looking for the next update version. would you please advice for how many days do we have to wait for V.31.3? so that I could inform my local team.

Lastly, i'm sorry that I couldn't find the right person to confirm you about Intune so far. 

best regards,

[mshenhav]

Hey @Chipsnump ,

Can you please contact us at mpbisup@microsoft.com for additional discussion?

Thanks, Maya

[mshenhav]

Hey @Chipsnump,

The new version was sent for Apple for review. Once it wil be approved, it will be available for you and team for upgarde. 

Unfortunately, the review process is not in our control, so I cannot say when it will be approved. Usually, it takes 2-3 days.  

I will reply to this thread once we get the approval, so you wont miss it. 

Thanks, Maya

[yarivm · Accepted solution]

Hi @Chipsnump 

Issue was fixed with version 31.3

Thanks

Yariv

[Chipsnump]

It's working now , 🙂 thank you so much