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aputzova
New Member

Slicer options moved when viewed on mobile and zoomed in

Hi, we have a report that is Published to Web. And when we open it on a mobile phone and zoom in, there is a problem with slicers. We are using drop down, the more it is zoomed, the more the drop down selection moves away from the header, or disapears completely. It is working OK and as expected on PC. Do you have any suggestions how to resolve this?

3 REPLIES 3
aputzova
New Member

Hi @v-shex-msf, 

the device I used whas iphone(SE 2020) with latest IOS, and I tried it on both Chrome and Safari. View method was via web browser, as we wanted to publish the report via website for general public to see. My colegue was experiencing the same issue with his android phone, but I don't know the specifications for that.

This is the screenshot from Chrome, when zoomed in, and at normal size.

aputzova_1-1707986970177.png

 

And this is picture from Safari (which was slightly better as the slicer options are at least visible on the left)

aputzova_2-1707987042961.png

Kind Regards, Alexandra.

 

 

 

v-shex-msft
Community Support
Community Support

Hi @aputzova ,

Can you please share some more detail information about this issue?(e.g. device type, OS version, view method: mobile  app/mobile web browser) They should help us clarify your scenario and test to troubleshoot.

How to Get Your Question Answered Quickly  

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hi @v-shex-msf, 

the device I used whas iphone(SE 2020) with latest IOS, and I tried it on both Chrome and Safari. View method was via web browser, as we wanted to publish the report via website for general public to see. My colegue was experiencing the same issue with his android phone, but I don't know the specifications for that.

This is the screenshot from Chrome, when zoomed in, and at normal size.

aputzova_0-1708415038547.png

And this is picture from Safari (which was slightly better as the slicer options are at least visible on the left)

aputzova_1-1708415057164.png

 

Kind Regards, Alexandra.

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