Forum Discussion

RoadeoAnalytics's avatar
RoadeoAnalytics
Icon for Advocate I rankAdvocate I
3 years ago

Share Report in Mobile App with External Users

Hi,   Can someone please help on how an external user can open a report in a mobile App? When an external user tries to log into the mobile app with an external email id it says: We don't recognize...
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mshenhav's avatar
mshenhav
Icon for Power BI Team rankPower BI Team
3 years ago

Hey RoadeoAnalytics ,

 

The does not support private accounts only work or school accounts. You can share and view reports beyind organization boundary, but only if the shared user also belongs to organization (@yahoo.com indicates that this is not organizational account). 

 

Thanks, Maya 

  • RoadeoAnalytics's avatar
    RoadeoAnalytics
    Icon for Advocate I rankAdvocate I
    3 years ago

    mshenhav I gave access to my report to external users with yahoo and other non business or organizational domains through admin portal and they are able to log in through a browser and use the report with no issues. 

    Are you saying they can log in to view the report through the browser but not the mobile app?

    • ToddChitt's avatar
      ToddChitt
      Icon for Super User rankSuper User
      3 years ago

      Can we assume that these 'external' users are listed as guests in your Azure AD tenant (B2B Guests)?

      My account is listed as a guest in several of our clients' tenants and I can access their Power BI stuff, but from the web I have to click on "From external Orgs" to be taken 'outside' my native tenant. I don't think that capability exists in Mobile.