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Intl_PBI
Frequent Visitor

Selected item in slicer not highlighted on iPhone

I have a mobile app with a slicer of location numbers. When viewing the app on a Android device it works as expected. The user selects (single select) a location and the data is filtered down to that location and the location is highlighted.

 

This is the Andoid version. Location 5748 is selected and is also highlighted.

Android.jpg

 

This is the iPhone version. Again, 5478 is selected but is not highlighted. It does not matter which location is selected, they won't be highlighted.

iPhone.jpg

 

I have the latest version of Power BI desktop 2.116.622.0 (April 2023) 64 Bit

Android phone is a Samsung S23, latest OS

Power BI Mobile App version is 2199590

 

iPhone is a 14 Pro Max iOS 16

Power BI Mobile App version is 28.1

 

Has anyone else expirenced this or know how to fix it?

 

Thanks!!

5 REPLIES 5
michalfoster
Power BI Team
Power BI Team

Hi,

We were able to reproduce the issue and work on a fix. The fix should be available in June and won't require any version update.

 

Thanks,

Michal

michalfoster
Power BI Team
Power BI Team

Hi @Intl_PBI ,

 

Could you please provide the following information:

1. Is Multi-select enabled in the app settings? (For both iOS and Android)

 

 

michalfoster_3-1681976934339.png

2. Is the slicer set to Single-select in the formatting settings?

michalfoster_4-1681976953669.png

 

 

 

Thanks,

Michal

Hi Michal,

 

  1. For both iOS and Android mutl-select is disabled
  2. Single select is Off in format settings

Thanks

Hi @Intl_PBI ,

Can you please let us know if you are experiencing the same behaviour if you are using the safari browser in your mobile device?

And please contact us at Power BI Mobile Support mpbisup@microsoft.com for additional investigation?

Please make sure to include a description

If possible, include a PBIX file that reproduces the issue and a video of you reproduce the issue

 

Thanks,

Michal

Hi Michal,

 

Yes, the problem still happens in the Safari browser.

I will contact Power BI Mobile Support.

 

Thanks!

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