SSRS Mobile - Dashboard does not refresh if dragging down (android) or pressing refresh (iOS)

[marcenfaa]

Hi team,

This was not an issue in the past, I was able to drag down + drop a report and it would refresh the data within the tiles automatically. It doesn't work now.

Steps to replicate the issue:

- In the SSRS portal I created a dataset that calls a SQL Stored Procedure, the SP retrieves live data so each execution will pull different values. 

- I have created a Mobile Report.

- I added the Dataset previously mentioned to the Mobile Report. some tiles were added to the report, and they consume the fields of the dataset.  

- Within the browser: I open the Mobile Report, after a minute I attempt to refresh it, and... it refreshes the values through the tiles, woohoo.

- Within Power BI app:  I open the Mobile Report, after a minute I refresh it, and... it does not refresh the values, no wohoo.

The current annoying work around is: I go back to the parent folder, and open the mobile report again. It's not ideal as it wasn't an issue in the past. 

I hope you can help me solve this issue,

thanks!

[v-sihou-msft · Accepted solution]

@marcenfaa

We reproduced same issue as yours. When refreshing a mobile report dataset created with a SQL stored procedure, it can be refreshed properly on Browser.

But we can make it on Power BI Mobile. We have reported this issue internally.

Regards,

[marcenfaa]

@v-sihou-msft

Sorry to bother you again but, any estimated time to get this fixed?? 

Thanks!

[v-sihou-msft]

@marcenfaa

It turns out a bug if we connect SSRS server with non-fully qualified domain name, this issue will be fixed in upcoming app release. Currently, you can work around this issue by connecting your SSRS server with fully qualified name, like: 

http://servername.domain.corp.microsoft.com/Reports

Regards,

[marcenfaa]

Thanks Simon,

I think i have done what you suggested and still there is no solution. Will wait for that update. 

thank you. 

[marcenfaa]

Thank you!!!