Forum Discussion

aimancmn's avatar
aimancmn
Regular Visitor
8 years ago

PowerBI Mobile App Unexpected Error Occurred

Hi,   When we are trying to open a report in RS on PowerBI mobile app, the app shows an error message "An unexpected error occurred." as shown below. The "See details" is not even clickable and not...
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Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi aimancmn,

 

Can you please provide more detailed information to help us clarify your scenario?

 

For example:

1. Which type of report service? PBRS or SSRS?
2. App versions.
3. Use proxy?

 

BTW, you can also contact to mobile team to confirm this issue.

 

Regards,

Xiaoxin Sheng

aimancmn's avatar
aimancmn
Regular Visitor
8 years ago

Hi Anonymous Xiaoxin Sheng,

 

Thanks for your reply. Kindly refer the answers below:

 

1. Which type of report service? PBRS or SSRS? - PBRS
2. App versions. - Latest version (May 2018 Update, v2.2.180502.112046)
3. Use proxy? - No

 

Please help to identify what are other required information to identify the cause.

 

Thanks for the contact information. Will sure to contact them as well regarding this issue/bug.

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    HI aimancmn,

     

    Current I don't have PBRS environment to test, maybe you can try to contact to mobile team with this issue.

     

    Regards,

    Xiaoxin Sheng

      • bmiki75's avatar
        bmiki75
        New Member
        7 years ago

        Hi i have the same issue even if i use PBI Version 1.4.7024.16477 (build 15.0.1102.299) the last one released. 

        In my scenario the report use import query and is scheduled correctly daily and at first access of the day or after some time(3-4 hours) every user receive a unexpected error over all chart (but images are rendered correctly) .

        If i force a refresh the report is always rendered correctly.

        So i do not think the issue was really fixed. 

        Thanks