Power Bi Issue On IOS - Get insights option Missing

[Sarany03]

When we click on the more options icon, several options will be listed, such as Export Data, Show as Table, Spotlight, and Get Insights. However, on iOS, I am not able to see the Get Insights option. Below, I have attached images showing the issue on both iPhone 

[Sarany03]

@Anonymous Still this issue is not fixed,we are not able to see get insight option in IOS ,we have embedded the report in web application,when accessing this application in IOS we ara not able to see the get insights option

[Anonymous]

Hi @Sarany03 ,

It is suggested to uninstall and reinstall the iOS app to see if it works.

If not, I think you can raise a Support ticket and a dedicated Microsoft engineer will come to solve the problem for you.

The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

Best Regards,

Stephen Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Sarany03]

@Anonymous We not using Apps, we have embedded report in web application

[Sarany03]

We are using a Premium per User license. We can see insights in the Power BI service on the web and mobile devices, but we are unable to view them on iOS. We are using a web application and have embedded the Power BI report

[Anonymous]

Hi @Sarany03 ,

I reviewed your screenshot provided again. You seem to be accessing Power BI on a mobile browser and not on the Mobile Apps, right?

Best Regards,

Stephen Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Sarany03]

Yes.we have embedded the report in web application

[Anonymous]

Hi @Sarany03 ,

Get insights is available in Power BI Service. Please use this feature in Power BI Service. In addition, you need to be aware of license requirements and limitations, please refer to:

Find Insights in your reports - License requirements

Find Insights in your reports - Considerations and limitations

Best Regards,

Stephen Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.