Forum Discussion
Power BI iOS App no write NFC tag
Hi NiccoQuad ,
Due to the issue, I suggest you can raise a Support ticket and a dedicated Microsoft engineer will come to solve the problem for you.
The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/
For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks Anonymous , after opened ticket to support I was suggested to uninstall and reinstall the iOS app and ... it worked. From iOS I can now write NFC tags ... simple solution without a clear explanation. In any case it works 🙂
Dear Anonymous thank you for the reply.
We did several tests and saw that:
- the tag is correctly written/read by an Android Galaxy A34 device, running the Power BI app version 21204641;
- the same tag is not written by two Apple devices iPhone 13 with iOS 17.6.1 and iPhone 12 with iOS 17.7, running the Power BI app version 32.4;
- the same tag, after it is written by the Android device, is read correctly by the Apple devices;
- therefore the tag model (as a technical specification) is correct, I would say that there is a problem on the iOS application side. Can this be reported to the iOS developers?
Thank you for the support
Hi NiccoQuad ,
Due to the issue, I suggest you can raise a Support ticket and a dedicated Microsoft engineer will come to solve the problem for you.
The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/
For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks Anonymous , after opened ticket to support I was suggested to uninstall and reinstall the iOS app and ... it worked. From iOS I can now write NFC tags ... simple solution without a clear explanation. In any case it works 🙂
Thanks Anonymous , after opened ticket to support I was suggested to uninstall and reinstall the iOS app and ... it worked. From iOS I can now write NFC tags ... simple solution without a clear explanation. In any case it works 🙂