Forum Discussion
Power BI for Android tablet (preview) - feedback
- 9 years ago
I uninstalled the App and reinstalled and now it is asking for a password. All working well. Can sign in and looks great. :smileyhappy:
- 9 years ago
Hi,
Please use this article that should help you troubleshoot the issue:
All the best,
Yitzhak
Hi. Very excited about this but unfortunatley not working for me this morning.
The documentation does not work - just getting a blank page.
https://powerbi.microsoft.com/en-us/documentation/powerbi-mobile-android-tablet-app-get-started/
Also there is no requirement for a password on the app. Just asks for a username. Thus login fails. Does the user have to be approved somewhere else in BI?
Get the error.
"We couldn't sign you in Could not authenticate because your corporate SSL certificate is untrusted by this device. Please contact your company IT admin. "
Shouldn't I have to put the password in?
Really looking forward to using this
Cheers
- ellbe9 years agoMicrosoft Employee
Sorry for that, please contact [email protected] so we can continue the investigation of the authentication issue.
- Brian_M9 years agoContinued ContributorEmail sent, thanks
- elliotdixon9 years agoResponsive Resident
To me it seems more like something wrong with the app. Shouldn't it ask for a password when signing in?!
Or does the android device have to be somehow authorised with my corporate network?
- Brian_M9 years agoContinued ContributorThat sounds exactly like a big I'm currently experiencing with all office apps on my android phone. You can test this by trying to install and authenticate word, one note, excel. If they fail in the same way, the problem is something between the android devicee, the security certificates certificates and possibly something disagreeable between the latest android security updates and Microsoft's authentication process. I'm about to factory reset my phone to see if that will fix it. Microsoft have been trying to diagnose through fiddler etc but no luck. I can sign in on other devices, but am getting the error you describe on my phone. Hope that helps...