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art1122's avatar
art1122
Regular Visitor
2 years ago

Power BI Mobile app (ios) not loading

On ios 17.1.1  and  Power Bi Mobile app 29.6

Connection to the server is normal. The list of all dashboards is displayed.
But when opening any dashboard, the load indicator goes to 3/4 and the data is not displayed.

I used Power BI Pro and I update power bi desktop lastest version. I try to delete app and reinstall app again but not worked.    Help me please. Thank you

Need Help

4 Replies

  • mshenhav's avatar
    mshenhav
    Icon for Power BI Team rankPower BI Team
    2 years ago

    Hey art1122 ,

     

    Thanks for reporting this issue,

    Can you please try to use the back button to go back to the list and re-select the dashboard? Is that working for you?

     

    Thanks, Maya

  • mshenhav's avatar
    mshenhav
    Icon for Power BI Team rankPower BI Team
    2 years ago

    Thanks art1122 for trying. 

    Can you please contact us using Power BI Mobile Support mail <[email protected]> so we could investigate your issue?

    Please include in your mail, in addition to the information you shared here, also your session id (App's setting--> under "About" there is your session ID + copy button).

     

    Maya

    • art1122's avatar
      art1122
      Regular Visitor
      2 years ago

      Thank you very much. I am sending you the information by email herewith.