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RJohnstoneBI
Frequent Visitor

Power BI Mobile app B2B Gmail/bigpond log in

Hi All,

Context:

Due to the nature of our business, we have internal and some external users of our Power BI reporting, Our internal users can use the Power BI reporting on both the PC and the mobile application.

 

The focus of my issue is the external users that are set up using Azure B2B, with a Power BI Pro Licence. With this they have completed the Azure B2B invitation and access to Power BI on the online service (report app developed).

 

To ensure company IP is protected, the external users have RLS set up so they can only see what they need to see, and hence RLS has been set up with either live.com# & mail# prefix (mail#emailaddress@domain.com or live.com#emailaddress@gmail.com).  

 

Issue:

I am having issues finding information on how to get our external users to log into Power BI on the mobile application as every log on that has been tried has failed with either email address is not a work or school account, or email address is invalid.

 

The following attempts have been made to try and resolve this issue on an iPhone:

Thank you in advance

1 ACCEPTED SOLUTION
RJohnstoneBI
Frequent Visitor

Resolved - use emailaddress@domain.onmicrosoft.com

From there you sign into an organisation.

Enter organisation detail,

Re login using gmail address 

View solution in original post

3 REPLIES 3
vanishbx
New Member

External users need a Work or School Account to log into Power BI on the mobile app; personal accounts like Gmail or Outlook.com won't work. Ensure they are properly set up as guest users in your organization's Azure Active Directory and have the necessary Power BI licenses. If issues persist, try clearing the app cache, reinstalling the app, or checking the Azure AD setup.

TaufikMaggangka
Helper II
Helper II

Hi @RJohnstoneBI ,
Would you like to give an exampel of this "emailaddress@domain.onmicrosoft.com" by using gmail account ?

Your anwer will be really apprecaited

RJohnstoneBI
Frequent Visitor

Resolved - use emailaddress@domain.onmicrosoft.com

From there you sign into an organisation.

Enter organisation detail,

Re login using gmail address 

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