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TwanVerdonschot
Frequent Visitor

Mobile app not showing arrow characters

I have a few card visuals showing arrows in the reference labels, these are corect shown in Power BI Desktop (june 2024) and in the service. 

But in the mobile app (both in landscape as portrait mode) the arrows are not shown correct.

In desktop and the service: 

TwanVerdonschot_0-1718289519815.png

in the mobile app:

TwanVerdonschot_1-1718289760517.png

The used Font is Segoe UI Size 12

The used characters are:

VAR UpArrow = UNICHAR(129137)
VAR DownArrow = UNICHAR(129139)

 

I hope this is enough info to solve the issue.

 

Best regards,

Twan Verdonschot

 

2 ACCEPTED SOLUTIONS
mshenhav
Power BI Team
Power BI Team

Hey @TwanVerdonschot ,

 

This is currently not supported, but there is a workaround described here: https://www.youtube.com/watch?v=KgkOY4-sUUQ&t=396s 

 

Thanks Maya

View solution in original post

Hi @mshenhav ,


Thanks for the reply! For now I used the [Win] + [.] key and selected ▲ and ▼ to be used in the reports, they are shown correct in desktop, service and the mobile app. 

 

Best regards,

Twan

View solution in original post

5 REPLIES 5
mshenhav
Power BI Team
Power BI Team

Hey @TwanVerdonschot ,

 

This is currently not supported, but there is a workaround described here: https://www.youtube.com/watch?v=KgkOY4-sUUQ&t=396s 

 

Thanks Maya

Hi @mshenhav ,


Thanks for the reply! For now I used the [Win] + [.] key and selected ▲ and ▼ to be used in the reports, they are shown correct in desktop, service and the mobile app. 

 

Best regards,

Twan

TwanVerdonschot
Frequent Visitor

Hi @v-shex-msft ,
I did not get too many responces yet, but I'll share the responces i got. I will update the list once I get more.

 

DeviceOSApp Version Has issue
SamsungAndroid21172937Yes
iPhone 14iOS31.1Yes
Samsung galaxy S20 (SM-G981B/DS)Android 1321172937Yes

 

I hope this helps

v-shex-msft
Community Support
Community Support

Hi @TwanVerdonschot,

According to your description, it seems like your device font missed some of characters so then display these specific characters as blank blocks. 

What type of device, OS and PBI mobile app versions are you worked on? Have you test with other version and devices? Please share some more detail information about this issue and they will help us clarify your scenario and test to troubleshoot.

How to Get Your Question Answered Quickly  

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hi @v-shex-msft
I received the issue form a few colleagues, I have checked my own device. I am not sure what mobile devices they have, but here is my info:

  • Samsung galaxy S20 (SM-G981B/DS)
  • OS: Android 13
  • PBI mobile version: 21172937  

I will send a questionere to my colleagues to get their information.

 

Best regards, 

Twan Verdonschot

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