Forum Discussion

m_rsilva's avatar
m_rsilva
New Member
4 years ago
Solved

Mobile Version - Background Error

Hi,

I created a report that uses a standard background for the web version. But when creating the mobile version, the background also appears in a non-optimized way. I already made sure to use the image in the "background" field.
How do I remove this background from the mobile version? (I really need it in the web version)

 

Note: This error does not appear in Power BI Desktop, but only in the published report.

 

Thank you.

Need Help
  • michalfoster's avatar
    michalfoster
    4 years ago

    Hi m_rsilva ,

     

    As you described,  when setting a background image to the web layout, when viewing in mobile that image will also be displayed in the non-optimized layout.

    The non-optimized layout display web version including the background image, there is no option today to view the background image only in web layout and not in the non-optimized version.

    Can I ask what is the use case where you don’t want to show that image in Mobile as it supposed to present the exact same view when looking on the non-optimized version?

     

    As a workaround you may try to use wallpaper image that displayed in the web version but does not display in the Mobile version (optimized and non-optimized)

     

     

    Thanks,

    Michal

3 Replies

  • v-luwang-msft's avatar
    v-luwang-msft
    Community Support
    4 years ago

    Hi m_rsilva ,

    In my tests, there were no problems with.

    PowerBi Service:

    Mobliephone layout:

     

     

    And I test on my phone(Iphone 8P):

    If question still not solved ,could you pls share your pbix file,and remember to remove confidential data.

    Best Regards

    Lucien

     

     

  • michalfoster's avatar
    michalfoster
    Power BI Team
    4 years ago

    Hi m_rsilva ,

     

    As you described,  when setting a background image to the web layout, when viewing in mobile that image will also be displayed in the non-optimized layout.

    The non-optimized layout display web version including the background image, there is no option today to view the background image only in web layout and not in the non-optimized version.

    Can I ask what is the use case where you don’t want to show that image in Mobile as it supposed to present the exact same view when looking on the non-optimized version?

     

    As a workaround you may try to use wallpaper image that displayed in the web version but does not display in the Mobile version (optimized and non-optimized)

     

     

    Thanks,

    Michal

  • v-luwang-msft's avatar
    v-luwang-msft
    Community Support
    4 years ago

    Hi m_rsilva ,

    Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.

    Best Regards
    Lucien