Mobile PowerBI report access to Users outside of Org

[Anonymous]

I have assigned a PowerBI pro license to someone outside of our organization and given them access to a PowerBI report within our organizations PowerBI. However, when they sign-in to the PowerBI Mobile app on Android, it still says they are a free user. In addition, they cannot see or access any of the reports shared with them. Are there any other settings in PowerBI I need to turn on to enable them to access the reports from the mobile app? 

[yarivm]

Hi

The report was shared with them?

Can you verify B2B scenario here:

https://powerbi.microsoft.com/en-us/blog/power-bi-mobile-apps-now-support-azure-ad-b2b-guest-users/

As they must use the invite link from the mail, or using CTID

Thanks

Yariv

[Anonymous]

Yes, the report was shared with them using the link. They receive an alert that says "switching sites", then "can't open link"

[yarivm]

Thanks

Can you please provide more details:

- Device type

- OS Version

- Power BI Version

- Verify same scenario on the web

- Make sure they accepted the invite over email

Yariv

[Anonymous]

Device Type: Android

OS Version: Latest

Power BI Version: Latest

-They can access the report through the web.

-They accepted invite over e-mail. 

[oreduar]

hi @Anonymous 

you said that they can access the report through the web

can they try and access the report from a chrome browser from their device?

(for example when uninstalling the app)

also, which user are they using? an (external) corp user?

Ori