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kamazu
New Member

Mobile App not working on Iphone

Hi

    Power BI Mobile App stuck loading when i click my report

  1. IPhone 8
  2. IOS Ver.  16.4.1
  3. Power BI App Ver. 28.1
  4. Clear account setting in setting onedrive already and re-sign in but report still not loading

    Please help me

 

Thank you.

1 REPLY 1
mshenhav
Power BI Team
Power BI Team

Hey @kamazu ,

 

Can you please contact us at Power BI Mobile Support <mpbisup@microsoft.com> for additional investigation?

In addition to the above information, please also include screen capture of the app and information about the backend - is your report coming from Power BI online service or from on-prem report server (and its version).

 

Thanks Maya

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