Mobile App not working on Iphone

[kamazu]

Hi

    Power BI Mobile App stuck loading when i click my report

1. IPhone 8
2. IOS Ver.  16.4.1
3. Power BI App Ver. 28.1
4. Clear account setting in setting onedrive already and re-sign in but report still not loading

    Please help me

Thank you.

[mshenhav]

Hey @kamazu ,

Can you please contact us at Power BI Mobile Support <mpbisup@microsoft.com> for additional investigation?

In addition to the above information, please also include screen capture of the app and information about the backend - is your report coming from Power BI online service or from on-prem report server (and its version).

Thanks Maya