Mobile App crashing immediately- iOS

[thejohnqcitizen]

I woke up this morning and the PowerBI App won't load. I'm on an iPhone 15 pro, iOS 18.4. Worked fine yesterday, but today the app will crash immediately when I try to open it. I've tried opening from inside Teams, or directly with the app, same behavior. 

I've tried:

• Power cycling the phone
• Uninstalling/reinstalling the app
• Launching in Airplane mode
• Hard restarting the phone
• Uninstalling, hard restarting, reinstalling, launching under Airplane mode

I rely on this pretty heavily. Anyone having this same issue recently? Thanks in advance.

[mshenhav · Accepted solution]

Hey everyone, 

Thanks for reporting it.

For now Power BI mobile app for IOS does not support this version. The team is working on adding that support.

Best, Maya 

[mshenhav · Accepted solution]

Hey Everyone,

We just published new version with a fix.

Please look for version 33.6 in the store.

Thanks, Maya

[thejohnqcitizen]

Looks great. Thanks for the update!

[thejohnqcitizen]

Update available in the app store as of about 4 hours ago, but any update to resolve this issue was not included. 

[JayBabcock]

Hmmm... maybe if we weren't all such techies obsessed with getting the latest software we wouldn't be having this problem 🤔

[JayBabcock]

Been having the same problem for the last few days ... upsetting but relieved to know I'm not the only one

[Qubit]

Same as other responses. The Power BI mobile app isn't compatible with the Beta iOS version iOS 18.4 (22E5200s).

Please fix Microsoft!

[Bcbobcat22]

Same issue - any update on timing for a fix?

[T-John]

Same. I use this app for work and I have Ben unable to launch the app. I believe it's simply because 18.4 is part of the BETA iOS and some apps just not reacting properly. 

[mshenhav · Accepted solution]

Hey everyone, 

Thanks for reporting it.

For now Power BI mobile app for IOS does not support this version. The team is working on adding that support.

Best, Maya 

[thejohnqcitizen]

Thank you, Maya. Will you be able to update here when that is released? 

[Govert]

Same issue here:

Iphone 16 pro

iOS 18.4 (public beta)

Microsoft please fix!

[Govert]

Second iOS app update today, and it fixed the issue.

Great! Thanks!

[thejohnqcitizen]

I am also on the public beta, but to my knowledge that was previously installed before this issue came up. Maybe the PowerBI App updated and caused something to break? For now I can access it through browser, but I'd much prefer the app.