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KNP
Super User
Super User

Mobile App Update? - Reports Not Displaying Correctly

‎11-03-2019 05:56 PM

Hi,

 

Has there been an update to the mobile app (android)?

My reports are no longer displaying correctly. 

The left edge of the visuals are cut off. None of the report tool tips work and nor do the drop down boxes.

I have checked the phone layout and re-published but still no luck.

Image 5.png

 

Regards,

Kim

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KNP
Super User
Super User
In response to KNP

‎11-06-2019 10:00 AM

Issue is resolved after updating to app version 112863.

Thank you for the prompt support.

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mshenhav
Power BI Team
Power BI Team

‎11-03-2019 11:17 PM

Hello @KNP ,

 

Can you please contact us at mpbisup@microsoft.com with more details?

we need the following information:

1) App version you are using

2) Are you connected to Power BI service or to Report Server? if to a report server, what is its version?

3) Does the problem persistent when leaving the report and navigating back to it?

 

Thanks, Maya

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KNP
Super User
Super User
In response to mshenhav

‎11-04-2019 10:25 AM

Hi @mshenhav,

 

I have emailed with responses.

Thanks for the prompt reply Maya.

 

Regards,

Kim

Have I solved your problem?
Please click Accept as Solution so I don't keep coming back to this post, oh yeah, others may find it useful also ;).		chrome-9xf-Zagzel-B

If you found this post helpful, please give Kudos.
It gives me a sense of instant gratification and, if you give me Kudos enough times, magical unicorns will appear on your screen.
If you find my signature vaguely amusing, please give Kudos.
KIfp67uy-Sr		Proud to be a Super User!PBI-Super-User-Rank-30x30-1x
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KNP
Super User
Super User
In response to KNP

‎11-06-2019 10:00 AM

Issue is resolved after updating to app version 112863.

Thank you for the prompt support.

Have I solved your problem?
Please click Accept as Solution so I don't keep coming back to this post, oh yeah, others may find it useful also ;).		chrome-9xf-Zagzel-B

If you found this post helpful, please give Kudos.
It gives me a sense of instant gratification and, if you give me Kudos enough times, magical unicorns will appear on your screen.
If you find my signature vaguely amusing, please give Kudos.
KIfp67uy-Sr		Proud to be a Super User!PBI-Super-User-Rank-30x30-1x
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