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SuperFanBoy
Frequent Visitor

Matrix in android app not expanding - not all app users

 

I have a matrix visual that when you expand the commodity group it shows all the stores that are associated with that commodity group. One user is viewing this on the andrid app and the list doesn't expand, however another android app user this works perfectly. 

 

Has anyone got any suggetions how to sort this bug out?

 

SuperFanBoy_0-1684326980414.png

 

SuperFanBoy_1-1684327039278.png

 

3 REPLIES 3
robert245
New Member


@SuperFanBoy wrote:

 

I have a matrix visual that when you expand the commodity group it shows all the stores that are associated with that commodity group. One user is viewing this on the andrid app and the list doesn't expand, however another android app user this works perfectly.  SpotifyPie Chart

 

Has anyone got any suggetions how to sort this bug out?

 

SuperFanBoy_0-1684326980414.png

 

SuperFanBoy_1-1684327039278.png

 


Hello,

Can you please tell me is your issue is solved or not because i am also facing the same issue so if you got any solution please share it.
Best regards,
robert245

Hey @robert245 ,

 

Can you please provide the Android device model which expanding does not work?

We are not able to reproduce this behavior in our lab Android devices, and suspect it might be related to a specific model.

 

Thanks, Maya 

mshenhav
Power BI Team
Power BI Team

Hey @SuperFanBoy ,

 

We are not able to reproduce the issue.

Can you please share the device model and app version where expand/collapse does not work?

 

Thanks, Maya

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