Iphone 16 pro searching

[Konrad8484]

Hi,

I have a problem with searching any rsports in PBI app.

When i click search icon then aplication frozing.

I tried on another Iphone 16pro its same. Every thing is ok on Iphone 14 pro or without pro.

Can you help me?

[v-sathmakuri]

Hi @Konrad8484 ,

I hope the information provided is helpful. Feel free to reach out if you have any further questions or would like to discuss this in more detail. If responses provided answers your question, please accept it as a solution so other community members with similar problems can find a solution faster.

Thank you!!

[v-sathmakuri]

Hi @Konrad8484 ,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If the responses has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Thank you!!

[v-sathmakuri]

Hi @Konrad8484 ,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you!!

[rohit1991]

Hi @Konrad8484 ,

The Power BI app freezing when you use the search function on iPhone 16 Pro is a known issue and it’s not something wrong with your phone or settings. Microsoft is aware of the problem and they’ve already confirmed a fix will be included in the next app update.

For now, just keep an eye out for the latest version in the App Store and update as soon as it’s available. If the issue is still there after updating, reach out to Microsoft support with your device and app details so they can help further. On older iPhones the app works fine, so it’s definitely a compatibility bug with the newer devices. 

[Konrad8484]

I've restart device. Didn't help.

I've reinstall PBI app. Didn't help.

Iphone is updated to newest version. Didn't help.

So, i'm waiting for update PBI app.

[oreduar]

hello @Konrad8484 ,

Please verify that you are using release 34.0
If you are using this release and still have issues - please reach out to us at mpbisup@microsoft.com

thanks 

Ori

[v-sathmakuri]

Hi @Konrad8484 ,

Thank you for reaching out to Microsoft Fabric Community.

We appreciate your patience, and we hope the update will resolve the issue for you soon. If you continue to experience problems after the update, feel free to reach out again.

Thank you for your understanding!!

[Konrad8484]

Oh, nice.

I thought that something wrong is in my Iphone settings.

Happy Easter 🙂

[mshenhav · Accepted solution]

Hey @Konrad8484 ,

Thank you for reporting this.

The next app version will include a fix to this issue. 

Please check the app store later this week for the update.

Best, Maya