Help! PowerBI slicers cannot be synchronized in mobile layout and normal layout.

[FyLyu]

Hello,

I used mobile views in PowerBI, and since I needed to use filtering, I added filters, which worked in the beginning.

But in subsequent work, I changed the value that needed to be filtered, but the slicer was only updated in the normal view.  The data in the mobile view is still locked by the previous filter values, and I can't adjust it individually in the mobile view.

Does anyone know how to fix it？

[FyLyu]

Hello,

I take an example, in the normal view, I use a slicer to filter the type = 'CM' in the first time, and after I change the type from 'CM' to 'PM', this slicer has not changed in mobile, it is still filter 'CM':

I can't change this in the mobile view, and usually, I hide some slicers because I don't want users to modify this, in this case, If they fail to sync, the result I show at the end will be incorrect.

Thanks

[michalfoster]

Hi @FyLyu ,

Thank you for reporting the issue, we are unable to reproduce it.

Can you please share screenshots of your mobile report (in portrait and landscape) describing the issue?
Thanks,
Michal

[Gefen_Co]

Hi @michalfoster 

We encountered the exact same problem in our PBI desktop file (using the Oct 2023 version).

Please take a look at the attached screenshot.

We tried to choose the "GC" option in the currency filter, and we "stuck" with the "LC" that was chosen many days ago.

The same happens with MTD / YTD...

Thank you,

Gefen

[michalfoster]

Hi @Gefen_Co 

Thank you for reporting the issue,

• Did you used the same pbix file that you with previous version or download it from service?
• Did you copy visuals/pages from different report?

Can you please contact me at Power BI Mobile Support mpbisup@microsoft.com and if it is possible share your pbix?

Thanks,

Michal

[michalfoster]

Hi @FyLyu ,

• Does your first screenshot of desktop layout and your second screenshot are from the same page?
• Do you have any filters in the filters pane?

Can you please contact me at Power BI Mobile Support mpbisup@microsoft.com and if it is possible share your pbix?

Thanks,

Michal

[FyLyu]

Hello Michal,

My responses:

• Does your first screenshot of desktop layout and your second screenshot are from the same page? yes, these two screenshot are from the same page, one is on normal layout, another is on mobile layout.
• Do you have any filters in the filters pane? yes, but only for date, I don't think it had an impact, because my filtering of dates actually still includes all dates in my data.

In addition，I would like to inform you that I found an alternative methods, I target the button to the bookmark, not to the page，all the filters are perfectly synchronized.

I will contact you by mail, to try to solve the issue.

Thanks!