Failed to log in to Android mobile terminal

[yrysrhux]

Correlation Id: c06c8d28-f726-4278-a1a7-9539a432c76b

Timestamp: 2025-04-10T20:57:22.000Z

DPTI: f669c425f4ec3c11

Message: An unexpected error occurred.

Tag: 5nlhg

Code: 1388187389

[v-sdhruv]

Hi @yrysrhux ,
Just wanted to follow up if you need any help raising a support ticket?
If your issue is resolved, please paste the solution and Accept it as a solution so that other users can find it easily.
Thank you.

[lbendlin · Accepted solution]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .