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guilhermebrunet's avatar
guilhermebrunet
New Member
10 months ago
Solved

Error to get the information using the web version

Hi All,   We are trying to identify the root cause of an issue but haven’t found it yet.   We have a dashboard that is shared with all departments through the web version. When we use the desktop...
Need Help
  • Mauro89's avatar
    Mauro89
    10 months ago

    Hi guilhermebrunet,

     

    I assume you mean "Report" instead of "Dashboard". In the Power BI world thats a difference (see here Intro to dashboards for Power BI designers - Power BI | Microsoft Learn).

     

    If it is a report you created in PBI Desktop and publish it to the service, there could be multiple reasons why no data shows up.

    Examples:

    - Row-level security is in place and user do not have sufficient rights

    - Users do not have access to the underlying data source (semantic model)

    - Credentials for the data sources are wrong or missing (you can edit them in the service within the semantic model)

    - Check if there is acutally data in the semantic model

     

    Hope any of these help solving your issue.

     

    Best regards!

v-ssriganesh's avatar
v-ssriganesh
Icon for Community Support rankCommunity Support
10 months ago

Hi guilhermebrunet,

Thank you for posting your query in the Microsoft Fabric Community Forum, and thanks to Mauro89 for sharing valuable insights.

 

Could you please confirm if your query has been resolved by the provided solutions? This would be helpful for other members who may encounter similar issues.

 

Thank you for being part of the Microsoft Fabric Community.