Dynamics CRM Power BI System Dashboard not display on mobile devices

[rajulshah]

I cannot see my Power BI System Dashboard in Dynamics CRM in mobile devices through apps.

Please guide me further on how to display Dynamics CRM Power BI System Dashboard on mobile devices through apps.

[v-shex-msft]

Hi @rajulshah,

Please provide more detailed information about your scenario, it is hard to troubleshoot your issue without any detail information.

For example:

Snapshots, device type, mobile app version, connection mode, proxy settings...

Regards,

Xiaoxin Sheng

[Anonymous]

Hello,

It seems I got the same problem...so I add some informations.

I have 2 dashboards on PBI. I create 2 dashboard (linked with PBI) on DynamicsCRM and it works.

But I cannot see them on my DynamicsCRM App. The error is about an access problem (with the dashboard). And I can see all the rest of the app (CRMdashboards and other entities).

[rajulshah · Accepted solution]

Hello @Anonymous ,

You need to check "Enable for mobile" for your web resource, and then check "Enable for mobile" in Web Resource properties when you edit the CRM dashboard.

Let me know if further help us needed.

[Anonymous]

Oh yes, it semms I was blind 😉

I check "Enable for mobile" for each dashboard...

...but it still does not work... 😞

I don't know the english terms but in french, it is "Ce contenu n'est pas disponible" (this dahsboard is not available).

Must I share it with something/someone? I'm connected with my log and I created the db on dynCRM with my log. The db is shared with several people too.