Forum Discussion

Wesley's avatar
Wesley
New Member
7 years ago
Solved

Cut Panel

Good afternoon,

 

I have an IPAD 4 and when using the mobile app of power bi my panel is cut in half, it throws the contents up where I can not see and shows me only the bottom of the panel.

 

 

 

  • mshenhav's avatar
    mshenhav
    7 years ago

    Hey All,

     

    The fix for this problem was release to production today.

    There is no need to to update the app (this is a service side fix).

     

    If you still having issues, please contact us to our support mail: [email protected]

     

    Thank you,

    Maya

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    HI Wesley,

     

     

    What version of IOS and power bi mobile app you used, did you test on another devices?

     

    If you drag down your screen, does these contents moved?

     

    BTW, if you switch display mode from horizontal to vertical, is this issue appears again?

     

    Regards,

    Xiaoxin Sheng

    • yarivm's avatar
      yarivm
      Power BI Team
      7 years ago
      Hi
      This a known issue on iOS devices with OS 10.
      The service team is working on a fix that will be Avilable by early next week.
      The current workaround until the fix is Avilable is to upgrade to iOS 11 or 12.
      Thanks
      Yariv
      • Wesley's avatar
        Wesley
        New Member
        7 years ago
        I'll wait for the solution. Thank you very much