Forum Discussion
isagutic
9 years agoFrequent Visitor
Can't Display the Visual
Hello, I 'm having issues in an online shared dashboard. Some visuals show as an X and it states "Couldn't retrieve the data for this visual. Please try again later. Please try again later or ...
v-sihou-msft
9 years agoMicrosoft Employee
Where is this Excel file hosted?
If it's hosted on-premise, it might be your network issue since this issue occurs intermittently. Please use Fiddler to trace the requests from Power BI Service. You will get more detail message about the error.
Regards,
isagutic
9 years agoFrequent Visitor
Hi, Simon
Could you please advise me if there's anything I can do to solve this issue? As I explained in the above reply, the Excel file is not hosted on-premise, however I don't know if I'm mistaken by thinking that getting data locally and then uploading it via the Publish option in the desktop app requires an active network connection.
Thanky you in advance.