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Detlef's avatar
Detlef
New Member
9 years ago

Access denied Power-BI App iOS

Hi,

we are using Power-BI App for iOS (V10.2.1). Since App version 11.7 has been released, we cannot connect to our On Premise Reporting Services. Access is denied. Any ideas how to resolve this problem?

Thanks

 

Detlef

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi Detlef,

     

    Can you share some detail content about your issue? In addition, I'd like to suggest you test on the newest version.

     

    Regards,

    Xiaoxin Sheng

    • Detlef's avatar
      Detlef
      New Member
      9 years ago

      Hi Anonymous,

       

      we tested the newest version. It doesn't work either.

      The problem is very simply described:

      On our iphone we have deployed Power-BI, which establishes a connection to our on premise Reporting Services using an app-VPN-tunnel. Versions:

      SQL Server 2016 SP1

      iOS 10.2 or 10.2.1

      Power-Bi 11.6 works, Power-BI 11.7 and Power-BI 11.8 don't work

      It's definitly the Power-BI App. What's interesting: If you update the app, you are still able to reach Reporting Services. If you log off and then try to log on, your login is rejected because of wrong user/password :-(

      Thx.

       

      Regards,

      Detlef

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi Detlef,

         

        >>Power-Bi 11.6 works, Power-BI 11.7 and Power-BI 11.8 don't work

        Does your issue like below screenshot displayed?

         

         

         

        If this is a case, some of other users already submit a ticket for this issue, I will update here once the issue has been fixed.

         

        Regards,

        Xiaoxin Sheng