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lcadyHSIG

subscription gets deleted when I republish an existing report.

Submitted by Advocate I on ‎07-10-2020 03:24 PM

This just started two days ago.  When I republish an existing report that already had a subscription on it for many users, the subscription gets deleted and I have to start all over again and set it up.  Can you offer assistance please? 

Status: New
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21 Comments (21 New)
Comments
JennyFahlstedt
New Member
‎08-08-2022 06:22 AM

This is really ennoying 😞 I just found out that subscriptions disappeared after updating a report. Very hard to describe more in detail, but from what I can read in the comments above this is something that happens now and then. I had to refresh a link to the report in the app after I published the report to the workspace and then to the app, this is nothing that I normally have to do and the only thing I noticed as different.

Any news about why this happens? Any idea of how to get the subscriptions back?

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