"You can't use invalid or duplicate emails" whenever I try to share

[JamesAnt]

I get "You can't use invalid or duplicate emails" whenever I try to share in PowerBI Service

[Anonymous]

Hi @JamesAnt ,

Please have a try.

It seems to happens when users connect directly to app.powerbi.com without first connecting to Office365. Our Office365 tenant (Azure) is forcing MFA but since the user did NOT connect to Azure first, when we try to share a dashboard, PowerBI tries to talk to Azure and that fails because MFA wasn't done. Inspecting the browser network communication, we see that Azure returns a 'AdalMultiFactorAuthRequiredErrorCode'. If we log into Azure (and MFA) first and THEN, connect to PowerBI, then sharing works.

Best regards,

Community Support Team Selina zhu

[PhilippeLudwig]

I have the same issue but only when I copy the user name (or a group name) and paste it in the search field. If I type the name directly in the search, it works.