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ChrisCrocker

"Failed to use the selected gateway"

Submitted by Advocate I on ‎12-16-2022 11:32 AM

Multiple people at my organization having this issue. The gateway (in green letters) says it is up and running. Here is the error message:

 

"Failed to use the selected gateway. Please make sure the gateway is up and running and try again."

Status: Delivered

Hi @ChrisCrocker 

This issue has been fixed , please check it in Service .

 

Best Regards,
Community Support Team _ Ailsa Tao

See more ideas labeled with:
12 Comments (12 New)
Comments
ganeshanm78
Regular Visitor
‎03-01-2023 07:54 AM

I have same problem when i tried to refresh the dataset.

got below error. Its SQL database datasource trying to referesh data from the database.

 

Activity ID: 70a03996-d080-46fd-8f8e-5f7c279bc6e0
Request ID: 05e3adeb-1431-d313-facf-532efb192c3e
Correlation ID: 791c61e1-6aeb-901d-83f2-5c77665cadf6
Status code: 400
Time: Wed Mar 01 2023 16:49:56 GMT+0100 (Central European Standard Time)
Service version: 13.0.20148.59
Client version: 2302.3.12445-train
Cluster URI: https://wabi-us-north-central-b-redirect.analysis.windows.net/

EricHuynh10
New Member
‎03-30-2023 04:32 PM

hi, 

 

I have the same issue here. How to fix this? I am not the admin user.

 

Activity ID: 12e68d7e-4177-4313-bcd7-6b4f9777cb2c
Request ID: c7914a00-4f40-1755-c1a9-9e031b32e8c5
Correlation ID: c96d17b4-50d3-76e0-c88b-ca77afa044ce
Status code: 400
Time: Fri Mar 31 2023 10:30:41 GMT+1100 (Australian Eastern Daylight Time)
Service version: 13.0.20342.55
Client version: 2303.3.12949-train
Cluster URI: https://wabi-south-east-asia-redirect.analysis.windows.net/

Idea Statuses