bpalermo's avatar
bpalermo
Frequent Visitor
9 years ago
Status:
Done

oAuth2 failing to refresh -keeps forgetting credentials

When scheduling or refreshing online, auth is not working.  It all works on the desktop okay, I can refresh everything.  However, on transferring to online, it always fails with incorrect credentials.  This happened ages ago, like 6 months ago, and it seemed to get fixed but for the last few months it's not working.

 

I've tried

1.  Re publish reports - failed.

2.  Creating a small test report with 1 auth credential - failed.

3.  Different auth credentials - failed.

 

When I enter in the credentials, striaght away, as I go back in, it's back to anonymous.  I've tried just leaving and scheduling, I just get an invalid credential (The credentials provided for the OData source are invalid)

 

Any help, much appreciated.

3 Comments

  • v-haibl-msft's avatar
    v-haibl-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    bpalermo

     

    On my side, after I edit the credential for OData source with OAuth2 successfully, if I click "Edit credentials" again, it will show as "Anonymous" again. But actually the credential has already been updated successfully, and I can refresh the dataset properly.

     

    I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).
    If issue is resolved, you can share the solution here later to help others who have the same problem.

     

    Best Regards,
    Herbert

  • I am facing almost the same issue. Please let us know if you solve it!!