Zoom slider Y-axis not working (Service)

[PieterDekeyzer]

Since last week the zoom slider on the Y-axis of the line char visual isn't working anymore. 

In the desktop version (november 2024) this still works fine.

Anybody has an idea about the cause?

[Anonymous]

Update for this issue:

Workaround:

None - Users can remove configurations that cause the issue. (Disable line markers/ or stacked totals/ or anomaly markers)

ETA for fix is around 12/10

Thanks for your patience!

Best regards.
Community Support Team_Caitlyn

[PieterDekeyzer]

Hi @Anonymous , is there already an update about this issue?

[jacq_groen]

Hi @Anonymous,

Is there any progress regarding this?

It is impacting our operational dashboards temendously.

[jacq_groen]

Hi @Anonymous 

Is there any update?
This is impacting our operations both internally and with client communication. 

Please respond ASAP.

@PieterDekeyzer @Lingyaw @XYM @danilo_domingos Please continue to put pressure on this.

[jacq_groen]

@Anonymous I assume this feature has be decommissioned then?

[fat_cat]

Any updates on this issue? It's been several months since this bug was reported, and we're still waiting for a fix. Is there any timeline for when this will be resolved?